Dr. Elisabeth Brunhild Mairitsch - Nötsch im Gailtal

Nico Mansfeld

Auf der Durchreise von Deutschland in den Süden wurde unser junges krankes Kind von Dr. Mairitsch und ihrem Team sehr professionell und freundlich behandelt. Vielen lieben Dank!

Claudia Fischer

Ausgezeichnete Ärztin und ein sehr freundliches, nettes und hilfsbereites Team!

Helga Abuja

Ich war heute in der Ordination, Frau Dr.Mairitsch eine sehr nette kompetente Ärztin und das ganze Umfeld und die Assistentinen seher,sehr freundliche und hilfsbereite Damen.

Peter Pippenbach

Tolle Ärztin nimmt sich Zeit für jeden Patienten! Tolles Team höflich freundlich zuvorkommend!

Julia Taupe

Eine absolute Topärtztin die sich sehr viel Zeit nimmt und nebenbei sehr einfühlsam ist. Und auch das ganze Team ist sehr freundlich und kompetent ?Was will man mehr?

Sonja Jan

Lange Wartezeit

David Lema

According to my personal experience this place is refusing to accept the European Health Insurance Card (EHIC) and Global Health Insurance Card (GHIC) for patients from the UK.

However, in Austria, it is not optional for General Practitioner (GP) practices to treat patients using the EHIC scheme. As part of Austria's obligations under EU law, GP practices that are part of the public healthcare system (which includes most GPs in Austria) are required to accept the EHIC and treat patients accordingly. This means that if you hold an EHIC/GHIC and visit a GP in Austria, you should receive healthcare services under the same conditions as an Austrian resident. The EHIC/GHIC covers medically necessary treatment, which could include anything from emergency care to managing chronic conditions.

Here are the steps you can take if this doctor's practice refuses to accept your EHIC/GHIC:

1. Clarify the Situation: Politely explain that the EHIC/GHIC is valid for medically necessary treatment under the same conditions as for residents of Austria. Sometimes, the refusal might be due to a misunderstanding or lack of awareness.

2. Request Documentation: If the practice continues to refuse, ask for a written statement explaining why they are not accepting the EHIC/GHIC. This could be useful if you need to make a formal complaint later.

3. Contact the Local Health Insurance Fund (Österreichische Gesundheitskasse - ÖGK): You can contact the ÖGK for assistance. They can confirm that the EHIC/GHIC should be accepted and might help resolve the issue with the healthcare provider. The ÖGK office in the region where you are staying can provide guidance and support.

4. Seek Treatment Elsewhere: If you are unable to resolve the situation at the current practice, you might want to seek treatment from another GP or healthcare provider that is part of the public healthcare system. Most public healthcare providers in Austria are required to accept the EHIC/GHIC.

5. Pay and Seek Reimbursement: In some cases, you may need to pay for the treatment upfront and seek reimbursement later. Keep all receipts and documentation of the treatment. You can then apply for reimbursement from your home country’s health insurance system, though the amount reimbursed may be based on the rates applicable in Austria.

6. Report the Incident: After the incident, you may want to report it to your home country's health insurance authority and the European Commission. This helps them monitor compliance with the EHIC system and take action if necessary.

Here is the contact number for the intercountry affairs department of the Health Insurance Fund responsible for Carinthia (Kärnten): +43 50766 163010
And here is the contact website: www.gesundheitskasse.at/cdscontent/?contentid=10007.878901&portal=oegkportal

When I called them to report the issue, they explained that I should call them the next time I visit this doctor's practice and then hand the phone to the reception staff. The person from the intercountry affairs department will explain to them that they are in the wrong and take further steps from there.

Good luck!

Dominik Schneider